Be a part of local small business success stories with BankCherokee!
We have an opening for our Cash Management Assistant role. Ideal candidates love working with customers, have strengths in supporting a sales team, are knowledgeable in cash management products, and can demonstrate strong technical skills. Banking experience is required with a minimum of three years in a Cash Management support role.
Job summary: Provides a working knowledge of the products and services designed for business customers, and serves as a resource to the Cash Management department by providing professional, courteous and efficient customer service to the bank’s business customers. Responsible for performing operational support duties of the Cash Management department and provides a full range of professional, technical and general support to bank staff and customers. Support includes direct customer service for cash management and commercial deposit products, primary contact for the cash management direct-dial line and troubleshooting technical issues with customers via phone, computer and onsite visits. Performs customer setups on the system; reviews and maintains customer files; monitors product usage and system operations; resolves problems within given authority. Helps in the coordination and support of audits and examinations. Performs a variety of routine daily tasks; prepares reports and participates in special department projects. This position also assists in relationship development of sales, and risk management reviews of Cash Management products.
About Us: BankCherokee is a Minnesota-based, family-owned and operated community bank with four locations in the Saint Paul area. Our mission is to succeed by helping our customers succeed. We have been located in the community, and active in community projects for over 100 years. We offer the same products and services as big banks with the advantage of local, third-generation ownership. We are a great neighbor and small business advocate, with decision makers on site. You should join us!
Bank Local. Work Local. Be Known. BankCherokee!
Equal Opportunity Employer